Private Label
Resources » Keys to Success

The following are considered by Management to be the key factors driving the success of private label:

  • There must be a well-known product for comparison.
  • The private label industry is a point of comparison with the nationally advertised branded products.
The merchandise must be profitable for the retailer.

Private label manufacturers must be aware of the profit objectives of the retailer. Retailers' profitability is measured not only in terms of margin, but also in actual dollar amounts. In addition, there are varying inventory turn requirements.

 

Quality must be good.

The private label must provide benefits to the consumer as its branded competitor or it will not achieve repeat purchases. Quality and efficiency can typically be obtained with a similar ingredient mix, formula, and process.

 

Packaging should be sophisticated.

The packaging, both primary (exterior carton) and secondary (bottle or other form), should convey to the consumer a quality perception.  Private brand packaging must also meet regulatory, labeling and safety requirements.

 

The supplier must be a full-service firm.

The private label vendor must be customer-service oriented, which means aligning its efforts with the various operating strategies of the retailers. It must be able to tailor the product and marketing promotions to the needs of the individual chain. It must provide product in proper quantity in a timely manner.

 

The supplier must be a manufacturing expert.

With inherently lower gross margins than branded companies, it is critical for private label manufacturers to be low-cost producers.  The private label vendor must be state-of-the-art in terms of manufacturing, packaging, and shipping. Flexibility is imperative because product, package, graphic design, and size of orders are much more variable in private label than for nationally advertised brands. Private label production lines must be changed over much more frequently than at branded companies because of the greater number of different labels.

 

The supplier must be competent at logistics and cost control.

Only by keeping inventories, production schedules, manufacturing efficiencies, and shipping highly flexible, and by continually trying to maintain or lower costs can the private label company maintains its profitability. Price-related margin improvements are not an option. As a result of retailers' rising use of just-in-time delivery and the elimination of slow-moving items, the amount of inventory in the field is shrinking.

 

The supplier must have solid finances and cash flow.

Since most retailers today give the vendor less than a few days lead on orders, the private label manufacturer must have the financial capacity to carry full inventories of such materials as packaging and labeling and finished product.

 

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Market Statistics & Trends.

Private label manufacturers have experienced market share growth over the past decade within the health and beauty care segment. This appears to substantiate the strength of private labels as a turning point in merchandising, rather than as a recent cyclical event. The private label industry sees, as the real support in its growth, the improved qualities of private label products and the opportunity afforded to the retailer in terms of profitability and store differentiation.

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