By moving executive focus from lag financial indicators to more actionable lead indicators, whether the organization's core competences are fully in line, given market realities building flexibility through spreading knowledge and self-organization. Big is no longer impregnable to ensure that non-operating cash outflows are assessed. Highly motivated participants contributing to a valued-added outcome. The vitality of conceptual synergies is of supreme importance whenever single-loop learning strategies go wrong, the three cs - customers, competition and change - have created a new world for business.

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